Frequently Asked Questions
1. What is Print on Demand?
Our print‑on‑demand model means that your order is produced only after you place it. This allows us to offer a wide range of custom designs while reducing waste and keeping our inventory fresh.
2. How do I place an order?
Simply browse our collection, choose your favorite design, select your preferred size and color, and add the item to your cart. When you’re ready, proceed to checkout and follow the secure payment process.
3. What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal. All transactions are securely processed.
4. How long will it take to receive my order?
After you place an order, production usually takes 2-5 business days. Once your item is ready, shipping times vary by destination.
5. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number. You can use this number on our website or the carrier’s site to monitor your shipment’s progress.
6. What is your return and exchange policy?
Because each product is custom‑printed just for you, we generally cannot accept returns or exchanges unless there is a mistake on our part or the item is defective. If you experience any issues, please contact our customer support within 14 days of receiving your order.
7. How do I choose the right size?
We provide detailed sizing charts on each product page to help you find the perfect fit. If you have any questions, feel free to reach out to our support team for assistance.
8. Can I customize a design?
Currently, all our designs are curated by our in‑house team and trusted artists. However, we’re always open to feedback and new ideas! Keep an eye on our “Custom Design” section for future personalization options.
9. What materials do you use?
We use high‑quality, eco‑friendly fabrics for all our apparel. Our printing techniques ensure vibrant, long‑lasting designs that are comfortable to wear.
10. How do I contact customer support?
If you have any questions or concerns, please email us at help@aladinstyle.com or use the contact form on our website. Our dedicated team is here to help!